Privacy Policy
Last updated: August 9, 2026
1. Overview
OffGrid AI provides an SMS-based artificial intelligence service. This Privacy Policy explains the information we collect, how we use it, and the choices available to users.
2. Information we collect
We may collect your mobile phone number, name, SMS messages you send to the service, AI-generated responses, account status, consent records, usage information, message metadata, and basic technical information necessary to operate and secure the service.
3. How we use information
We may use information to provide AI responses, maintain conversation context, authenticate registered users, manage usage limits, maintain opt-in and opt-out records, prevent fraud or abuse, troubleshoot service problems, improve reliability, and comply with legal or telecommunications requirements.
4. Mobile information and SMS consent
Mobile information, phone numbers, and SMS opt-in consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
If OffGrid AI later offers sponsored content, sponsors will not receive users' mobile phone numbers or SMS opt-in records unless the user separately and explicitly authorizes such sharing.
5. Message frequency and carrier charges
Message frequency varies based on user activity. Message and data rates may apply according to your mobile service plan.
6. Service providers
OffGrid AI may use third-party providers for telecommunications, hosting, artificial intelligence processing, security, analytics, and payment infrastructure. These providers may process information only as necessary to provide their respective services or as otherwise permitted by law.
7. Artificial intelligence processing
Messages sent to OffGrid AI may be processed by third-party artificial intelligence services in order to generate a response. Do not send passwords, financial credentials, Social Security numbers, or other highly sensitive information you do not want processed electronically.
8. Data retention
We may retain account, consent, message, and usage records for as long as reasonably necessary to provide and improve the service, prevent abuse, resolve disputes, satisfy carrier requirements, and comply with applicable law.
9. Security
We use reasonable technical and organizational safeguards intended to protect information. No electronic communications or storage system can be guaranteed to be completely secure.
10. Your SMS choices
Reply STOP to opt out of SMS communications. Reply HELP for assistance. Other carrier-recognized opt-out keywords may also be honored.
11. Contact
Questions about this Privacy Policy may be directed to the OffGrid AI support contact listed on the service website. A dedicated support email will be published before the public beta opens.